Account API Overview

Manage eBay seller account settings, policies, and fulfillment programs

Account API Overview

The Account API provides tools to manage your eBay seller account, including return policies, payment policies, fulfillment programs, and sales tax settings.

Available Tools

The eBay MCP Server provides 25+ Account API tools for comprehensive account management:

Return Policies

Create, update, and manage return policies for your listings

Payment Policies

Configure payment methods and policies for your store

Fulfillment Policies

Set up shipping and handling policies

Sales Tax

Manage sales tax tables and jurisdiction settings

Key Features

Policy Management

• Return Policies: Define return windows, return shipping costs, and refund methods
• Payment Policies: Set accepted payment methods and payment instructions
• Fulfillment Policies: Configure shipping services, handling times, and costs

Program Enrollment

• eBay Programs: Enroll in or opt out of eBay seller programs
• Fulfillment Programs: Manage enrollment in fulfillment services
• Program Status: Check eligibility and current enrollment status

Account Settings

• Sales Tax: Configure tax tables for different jurisdictions
• Shipping Locations: Manage shipping locations and regions
• Custom Policies: Create custom policies tailored to your business

Quick Start

1. Connect to Account API

   Ensure your MCP client has access to Account API tools:

   # List available Account API tools
   mcp list-tools | grep account_
   
2. Get Account Policies

   Retrieve your existing policies:

   // Get all return policies
   const returnPolicies = await mcp.useTool('account_getReturnPolicies', {
     marketplace_id: 'EBAY_US'
   });
   
3. Create or Update Policies

   Create new policies or update existing ones:

   // Create a return policy
   const newPolicy = await mcp.useTool('account_createReturnPolicy', {
     marketplace_id: 'EBAY_US',
     name: '30-Day Returns',
     return_period: {
       value: 30,
       unit: 'DAY'
     },
     refund_method: 'MONEY_BACK'
   });
   

Common Use Cases

1. Setting Up Return Policies

// Create a customer-friendly return policy
const returnPolicy = await mcp.useTool('account_createReturnPolicy', {
  marketplace_id: 'EBAY_US',
  name: 'Easy Returns - 60 Days',
  description: 'We accept returns within 60 days of purchase',
  return_period: {
    value: 60,
    unit: 'DAY'
  },
  returns_accepted: true,
  refund_method: 'MONEY_BACK',
  return_shipping_cost_payer: 'SELLER'
});

console.log(`Return policy created: ${returnPolicy.returnPolicyId}`);

2. Configuring Payment Policies

// Create a payment policy with multiple methods
const paymentPolicy = await mcp.useTool('account_createPaymentPolicy', {
  marketplace_id: 'EBAY_US',
  name: 'Standard Payment Policy',
  payment_methods: [
    { paymentMethodType: 'PAYPAL' },
    { paymentMethodType: 'CREDIT_CARD' }
  ],
  immediate_pay: true
});

3. Managing Fulfillment Policies

// Create a fulfillment policy with multiple shipping options
const fulfillmentPolicy = await mcp.useTool('account_createFulfillmentPolicy', {
  marketplace_id: 'EBAY_US',
  name: 'Fast Shipping',
  shipping_options: [
    {
      option_type: 'DOMESTIC',
      cost_type: 'FLAT_RATE',
      shipping_services: [
        {
          shipping_carrier_code: 'USPS',
          shipping_service_code: 'USPSPriority',
          ship_to_locations: {
            region_included: [{ region_name: 'US', region_type: 'COUNTRY' }]
          },
          shipping_cost: { value: '8.99', currency: 'USD' }
        }
      ]
    }
  ],
  handling_time: { value: 1, unit: 'BUSINESS_DAY' }
});

Tool Categories

Policy Tools

Tool Name	Description	Rate Limit
account_getReturnPolicies	Get all return policies	5,000/day
account_createReturnPolicy	Create a return policy	5,000/day
account_updateReturnPolicy	Update return policy	5,000/day
account_deleteReturnPolicy	Delete return policy	5,000/day
account_getPaymentPolicies	Get all payment policies	5,000/day
account_createPaymentPolicy	Create payment policy	5,000/day
account_getFulfillmentPolicies	Get fulfillment policies	5,000/day
account_createFulfillmentPolicy	Create fulfillment policy	5,000/day

Program Tools

Tool Name	Description	Rate Limit
account_getPrograms	List all seller programs	5,000/day
account_optInToProgram	Enroll in a program	5,000/day
account_optOutOfProgram	Opt out of a program	5,000/day

Sales Tax Tools

Tool Name	Description	Rate Limit
account_getSalesTaxes	Get sales tax tables	10,000/day
account_createOrReplaceSalesTax	Set sales tax for jurisdiction	5,000/day
account_deleteSalesTax	Delete sales tax entry	5,000/day

Best Practices

Policy Naming Conventions

Use descriptive, consistent names for your policies:

• Good: "30-Day Returns - Free Shipping"
• Bad: "Policy 1"

This makes it easier to manage policies across multiple listings.

Return Policy Optimization

Consider offering:

• Longer return periods (30-60 days) to increase buyer confidence
• Free return shipping for higher-value items
• Clear return instructions in policy descriptions

Fulfillment Policy Strategy

• Offer multiple shipping options (economy, standard, expedited)
• Set realistic handling times (1-2 business days is ideal)
• Include free shipping for orders over a threshold
• Use calculated shipping for large/heavy items

Rate Limit Management

• Cache policy data to reduce API calls
• Batch policy updates when possible
• Use webhooks for policy change notifications

Error Handling

Common errors and solutions:

try {
  const policy = await mcp.useTool('account_createReturnPolicy', { /* ... */ });
} catch (error) {
  if (error.code === 'INVALID_MARKETPLACE') {
    // Invalid marketplace_id provided
    console.error('Please use a valid marketplace (e.g., EBAY_US)');
  } else if (error.code === 'DUPLICATE_POLICY_NAME') {
    // Policy with this name already exists
    console.error('Policy name must be unique');
  } else if (error.code === 'INVALID_RETURN_PERIOD') {
    // Return period exceeds maximum allowed
    console.error('Return period must be between 14-60 days');
  }
}

Next Steps

Policies Guide

Learn about return, payment, and fulfillment policies

Programs Guide

Explore eBay seller programs and enrollment

Policy Best Practices

Optimize your policies for better sales

API Reference

Complete API tool documentation

Resources

• eBay Account API Documentation
• Policy Management Guide
• Rate Limits Reference